CEO and Founder

Yousef Omar

Yousef Omar is a global leader in language teaching and teacher education, teaching Arabic language and its related subjects. He worked as the Head of Languages Academy at Institute of teacher learning GEMS Education before joining Impact Services International as global leader for teacher training. For the past 22 years Yousef devoted his life to the teaching of Arabic, language pedagogy and languages teacher learning. He has worked in top universities in the UK, in Europe and the Middle East including 12 years at SOAS university of London and has been involved in this field at every stage, including: teaching, teacher training, research, designing materials, setting up schools and language departments in universities. Yousef has set up many programmes in foreign languages and Arabic teaching including the first teacher training programme for teachers of Arabic at University of London and developed the MA in Arabic language teaching. Yousef has founded 2 centres of language teaching and learning and co-founded Impact services International in London and Dubai.

Yousef is committed to making language teaching more innovative using creative approaches to language teaching, he has presented at various international conferences and has published in the field of Arabic language, language acquisition and language pedagogy. His work focus on creating holistic and innovative approaches to enhance the Arabic language teaching practices in the classroom as well as the development of language learning in bilingual and multilingual contexts.

Operations and Business Director

Dr Mo Fathy

Dr Mo has more than 20 years’ experience in various fields related to business management and finance in the Middle East and North Africa, and has a unique talent in operations management. Dr Mo occupies the position of Operations and Business Director of Impact Services International. In addition to his extensive experience in the field of finance and business, Dr Mo is fond of Arabic and Islamic culture, which also qualified him to become a director of translation and localisation in the company, where he manages large scale translation projects in several languages, including Arabic. Dr Mo also worked as a business lecturer at ESLSCA Business School, he provided many financial and business consultancies to international organizations. Mo holds a PhD in Economics from the Faculty of Economics and Political Science at Cairo University, a Master’s degree in Public Policy from the National Graduate Institute for Political Studies in Tokyo, and a Master in Business Administration from the Arab Academy for Banking and Financial Sciences.

Senior Teacher trainer and avodio visual Translation specialist

Rafa Rajibi

Rafa currently finalizing her PhD from SOAS-University of London. her research foucus on Translation studies and cross culture communication in teaching and learning explicating humour in subtitling from English to Arabic within the framework of Relevance Theory.

As part of my interest in teaching Arabic as a foreign language I joined Sharek (TAFL) program which I obtained the certificate of Teaching Arabic as Foreign Language (TAFLT) with distinction then she joined International House London as an Arabic teacher, material developer and syllabus designer accommodating a range of levels and interests. Moreover, shre provided tailored courses for the Middle East Studies Centre at LSE for professional researchers and academics working closely with educational institutions across the Arab region.

Prior to Moving to the UK, she taught Arabic to American students in Albany, NY as part of the U.S. Department of State Fulbright award. In Libya, I worked at the U.S. Embassy as the Middle East Partnership Coordinator (MEPI) for the Public Affairs Section administering and implementing bi-lateral projects between Libya and the U.S.

Business Development and Marketing Specialist

Mahamood Akif

Mahamood Akif has successfully established his preeminence with 7+years of experience in Dubai by bringing unique business development and marketing strategies for companies.

The role Akif plays towards the branding, development and growth of the company is incomparable with his skills in evaluating business needs and studying the marketing trends accurately.

Akif set his foundation straight by opting Business marketing as his main subject in all higher education. His marketing educational background of Master’s in Marketing Management from University of Bedfordshire And International Business Management from London School Of Commerce Malta gained him his competitive comprehension in sales marketing and client handling.

Senior Arabic and National Subjects Trainer and IB Training

Dr. Maged Abdallah

Dr. Maged Abdallah is a senior teacher trainer at Impact Services International specialised in Arabic First Language and IB training. Dr. Maged earned his Ph.D. in education from Ain Shams University in Egypt. He has been teaching for over 20 years. Since he started his career with IB 11 years ago, he has achieved many successes in teaching and leading the Arabic department in Egypt and UAE. His expertise is in the Arabic language, and he is a part of many committees to develop integrated curriculum and assessments in all subjects in both MYP/DP.

Currently, Maged is an MYP coordinator, BQC reviewer, and MYPL and personal project examiner. His research studies and professional path are linked together in all stages, impacting his personal development and building his educational philosophy based primarily on research, classification, and critical thinking. He has held many training workshops in the UAE, Egypt, and Oman. Maged is a teacher with a clear philosophy and vision and an educational leader who builds integrated work teams and sets systematic plans for development and progress.

Experienced Creative Translator & Editor& Localizer

Walaa Nozha

Walaa Nozha is a professional English -to-Arabic and Arabic -to-English translator with more than 7 years of experience. She holds a Bachelor of Arts from the Department of English language at Mansoura University. Also, she has completed a Professional Diploma for consecutive Instant translation, at Mansoura University. Walaa has a true passion for translation; she believes that speaking several languages is not enough for producing high quality translations. Rather, to be a good translator you must have insight into complementary disciplines like language theory, quality assurance, terminology, localization and audio visual translations.

Over the past 7 years, Walaa has cooperated with top multinational clients and worked on a variety of projects. Every time her translations tend to be accurate, fluent, and pleasant to read, as she knows how to adapt her style to her clients’ respective needs, understanding their business requirements and target audience and continuously providing content that exceeds their expectations.

Senior Translator, interpreter and Arabic language Teacher

Basel Hafez

Born and raised in Damascus, Syria, Basel graduated with a BA in English language and literature and later received a diploma in Arabic-English Translation. He has also obtained an MA in Applied Linguistics and Translation from the School of Oriental and African Studies (SOAS), University of London.

Basel has a 20 years’ experience in teaching Arabic to non-native speakers. He teaches Arabic as well as several colloquial dialects, primarily Levantine and over 12 years in translations and stimulus interpreting, voice over and subtitling from English to Arabic and vis versa.

Translating technical manuals

Georg Knoblauch

In the recent past I have been engaged in translating technical manuals. My life path was a bit more varied: I started studying mechanical engineering at the university in Bochum, but did not finish it. However, I was able to work very successfully in different areas with what I had learned.

About 25 years ago, I took a different path in life and dedicated myself for years to the training of diving instructors, so I was active in adult education.

With increasing age I have taken from this active role and dedicated myself to the guest care until the time when the corona virus has brought our business to a standstill.

I am able to work under high pressure and always willing to learn new things.

Chinese English Italian translator and interpreter

Vincenzo Iannotta

In the past year I’ve had the honour to work and collaborate with Lara, Mo and all the beautiful people at Impact Services International. Although we have never had the chance to work together in person,  our synchronisation and co-working have always been the smoothest, having clients constantly satisfied. Looking forward to working on new projects!

Chinese language and culture expert who lived, studied and worked in Shanghai for about 4 years and obtained a rich and deep knowledge of China’s social, academic and working reality. He received a Master’s degree of Laws in China Studies at the Shanghai International Studies University in 2018. Iannotta is a resolute and pragmatic language mediator and communicator in both business and recreational contexts, a keen teacher and translator of Chinese, English and Italian. He has worked several times at Rome’s and Florence’s courthouses as a Chinese-Italian-Chinese interpreter. He daily collaborates with local health departments all over Italy to offer efficient and optimal mediation help.

Professional Chinese-english-italian Interpreter And Translator

David Caponera

David Caponera is Bilingual Italian/English. Growing up in a multicultural environment David was from an early age in contact with people of different cultures learning various languages (French and Spanish).

David has a Bachelor’s Degree in Oriental Languages and Cultures (Chinese). He often goes to China. He attended the “Beijing Foreign Studies University” in Beijing, enhancing his Chinese language ability considerably. He also increased his knowledge of Chinese culture working as a teacher and translator during his permanence in China.

In September 2012 He enrolled In the International Studies University of Rome UNINT, getting his Master’s Degree in Interpreting and Translation (English – Chinese) – March 2014, specializing in interpretation.

David has since then worked as an Interpreter and Translator (Chinese-English-Italian).

With regards to his interpreter and translator experience he works in many fields from liaison – business interpreting in fairs, international events to cultural-linguistic mediation In hospitals, to most recently interpreting in a construction site project of the Italian architect Renzo Piano in Hangzhou-China.

He also has a long English teaching experience (private and in class) as well as Tour Guide (In Italy and Abroad) and Event Director for international events.

A qualified translator with over 3 years’ experience.

Donald Fokou

Expert in legal, financial, and technical translation with a long track record working with translation agencies such as Impact Services International.  With over 3 years of experience in the translation world, and now a TOP-RATED PLUS, Donald has a passion for languages combined with expertise in using office software and CAT tools. This is in addition to graphic design skills.

Chinese english italian translator

Raffaele

During the last part of university studies he started working as a flight attendant with an italian airline company. With long-haul flights as the major activity, Raffaele enjoyed the great chance to get in touch with different cultures all over the world. A multicultural and international approach was indeed the focus of his student career at university where he developed a deep knowledge of Chinese and English languages. Raffaele holds a master degree in Translation and Interpretation from the University of International Studies of Rome

Translator and Content Writer

Rita Faria

Started as a freelance translator (English to Portuguese), having experience in various fields such as, book translation, translation of product descriptions and translation of online articles. Has experience in translating websites, therefore is used to and knows how to edit directly in file formats such as html, xml, and json. Shortly after starting doing translations, Rita focused on doing revisions as well. She also writes content for websites related to travel, selfcare for women and gastronomy.

She got two degrees from the Faculty of Arts and Humanities of the University of Lisbon, the first one in Studies of Culture and Communication and the second one in Languages, Literature and Culture, in which she majored in English Studies and did minors in American Studies and French Studies.

Multilingual translator of technical text

Camilla Marino

Educated in Italy, Camilla has dedicated her academic career to learning Chinese and became a passionate multilingual translator. Camilla holds a Bachelor’s degree and a Master’s degree in Language and Civilisation of Asia and Mediterranean Africa from the Ca’ Foscari University of Venice. Fluent in English and Chinese, she gained a deep understanding of Chinese language, integrated with an advanced comprehension of relative history, literature, and cultural reality in their different dimensions (e.g., historical, philosophical, religious, social, institutional, archaeological, artistic facets). Expert in literary and technical translations, her main areas are engineering, electronics, mechanics, product descriptions for websites, blogs, e-commerce platforms and more. Camilla participated in international exhibitions for food and beverage as Italian/English/Chinese sales assistant, such as Vinitaly – Int.l wine and spirits Exhibition.